Switched my broker as the office in Pembroke is much closer. The folks there made it a smooth and seamless transition. excellent experience!
After moving to Pembroke I was recommended McDougall Insurance Brokerage to take over my existing policy. We dealt with Shane who recommended that we let him shop around for a better rate as he felt our current rates were too high. After 30 days of "shopping around" he finally found a policy/rate we we're pleased with. Because it had taken him so long to do this I was left with 1 week to cancel my current policy in order to move forward with the new policy Shane had drawn up. I cancelled my policy and waited for my appointment to sign all my new insurance papers. To my surprise I received a call from Shane the very last day of my existing policy before my cancellation became effective. He explained that there was an error on his system and that the quote he had drawn up was infact inaccurate and that he could not move forward with the quote he had provided. I was left with no insurance as I had already cancelled my current policy as instructed by him. I do NOT recommend this particular broker or this brokerage to anyone. Luckily I was able to retain my old policy after placing a complaint through RIBO as well as Insurance Brueau of Ontario in regards to this brokerage/broker.
I have been a long time customer of the McDougall Insurance Pembroke office. I received quotes from another broker a few years ago, but I decided to stay loyal to McDougall Insurance in Pembroke. The service and professionalism was better, the price was better and every year they discuss my insurance options with me. I insurance my business and my personal interests with McDougall in Pembroke, and I have zero worries. This is the best insurance office in Pembroke/Petawawa, hands down.
I have all of my insurance with McDougall Insurance Brokers, Vanessa is my broker. She has saved me quite a bit of money in my coverage, and is great to deal with. She recently saved my fiance over 50% over her previous carrier. Highly recommended!
Timely and helpful.
McDougall Insurance & Financial - Pembroke is a Canadian Insurance Agency based in Pembroke, Ontario. McDougall Insurance & Financial - Pembroke is located at 177 Pembroke St E, Pembroke, ON K8A 3J6, Canada.
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